FAQ + Returns

FABRIC SHIPPING

How much is shipping?
U.S. all orders over $100 SHIP FREE! For all other orders:

$5 - All orders under $35 (First Class)

$8 - All orders between $36-99 (Priority Mail or UPS Ground)

International - Shipping calculated at checkout.

How quick is the turnaround?

 5-7 business days. Our goal is even sooner.

 We are always working as hard as we can to get you your wonderful fabric as quickly as possible. Note: For particularly large fabric drops we may experience additional delays in shipping.

FABRIC RETURNS

What's the return policy?

You may return products up to 30 days after they have been delivered as long as all of the following apply:

a. The item is not damaged
b. The item has not been used
c. The item has not been cut or altered
d. The item has not be washed

Return shipping is at the expense of the buyer. Once we have received the returned item we will process the return and issue the refund (minus shipping fees). Please Contact us for returns at sew_smitten@threadsmitten.com

Damaged Items

If you receive damaged items, we will replace them. Simply email sew_smitten@threadsmitten.com and we will take care of you!!